We offer standard shipping within mainland UK. We are currently unable to offer shipping to the Scottish Highlands, Scottish Offshore, Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight and Channel Isles. Shipping times to the rest of the UK and costs may vary based on your location and the size of your order. For more information, please refer to our Shipping Policy page.
What is your return policy?
We offer a hassle-free return policy within 14 days of purchase. Items must be in their original condition with tags attached. For more information, please refer to our Returns Policy page.
Do you offer international shipping?
At this time, we only offer shipping within the United Kingdom. We apologise for any inconvenience. If you would like to order and ship to an address outside our current delivery locations, please send an email to enquiries@whitewolfe-estates.co.uk.
What payment methods do you accept?
We accept major credit cards, including Visa, Mastercard, American Express. We also accept payment via Apple Pay and Google Pay.
How do I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's website.
Can I cancel my order?
If your order has not yet shipped, you can cancel it by contacting our customer service team. If your order has already shipped, you may need to return the items according to our Returns Policy.
How do I contact customer service if I have a question or concern?
You can contact our customer service team by email. Our team is available to assist you with any questions or concerns you may have. Please email enquiries@whitewolfe-estates.co.uk.
Can I visit the vineyard?
The Vineyard and office are not currently open to visitors.
If you have any questions about our wine, production or ordering, please email enquiries@whitewolfe-estates.co.uk.
